Customer Service_Oil-immersed Power Transformer|Dry-type Power Transformer|Transformer Substation|TSTY Electric Co., Ltd

Language

Language

ABOUT

PRE-SALE SERVICE

1) Fast Reply: The technical team will reply to the customer's professional technical questions within two hours.

2) Technical Support: Professional engineers provide all-round technical support according to the on-site environment.

3) Reasonable Quotation: Provide customers with the most reasonable plan and quotation, and save every money for customers.

4) The Best Service: 7*24 hours service hotline to serve you online at any time!

IN-SALE SERVICE COMMUNITMENT

1) Use international industrial product sales contracts to sign contracts and technical agreements with you.

2) Consciously abide by the contract, to ensure the smooth performance of the contract and technical agreement.

3) We strive to provide you with quality products on time and in quantity, and use the best packaging scheme to ensure that the goods you receive are intact.

4) Actively communicate with users, respect user arrangements, and provide users with thoughtful technical support.

5) Regardless of the contract amount, all customers are fair in terms of price and service.

AFTER-SALE SERVICE

1) The warranty period of the product is one year, free replacement during the warranty period; damage to the parts outside the warranty period, only the cost of the accessories provided.

2) 24-hour service hotline, receive questions from users, respond quickly, and answer and guide customers by professional technology.